Infobus for refugees

Link to hearing preparation | how to support the infobus

Why the project is necessary…

New refugees don`t know much about the social, political and administrativ situation in germany. They do not know the responsibilities of the various offices and institutions, nor do they understand the regulations of the asylum procedure and immigration law. The infobus for refugees helps at this point: it informs them and helps to oriantate.

“The other iraqis in the arrival center recommended i should seek consultation at the bus. I instantly felt warmth. Someone really heared my story with interest and care. They explained in my language what is going to happen and how to be prepared. That was a good feeling. I felt accepted and save.” (iraqi refugee)

WHO we are and WHAT we do…

The infobus – as a joint project founded by the munich refugee council and amnesty international munich – is a streetwork-project and a first non-governmental contact point for asylum seekers in Munich. The infobus stands in front of the munich arrival centers for asylum seekers since 2001. The infobus team and his volunteer interpreters advice newly arrived asylum seekers in 13 languages on the following issues:

  • detailed and individual advice on the asylum procedure in Germany in the respective mother tongue without prior appointment
  • preparation of hearings in the mother tongue and, if necessary, placement of interpreters and attendance at the Federal Office for Migration and Refugees (BAMF)
  • translation of important documents, such as the hearing record
  • assistance in government matters (accompaniment if required)
  • mediation and cooperation with specialist advice centers, such as Solwodi and Jadwiga
  • lawsuit help in case of a negative decision and mediation to lawyers
  • orientation and helpful contacts for everyday life as a refugee in Germany and in neighboring European countries
WHERE and WHEN we advice…
  • Tuesday:        10:00 – 12:00 Fürstenfeldbruck, INFRONT of the EAE Fliegerhorst
  • Wednesday: 17:00 – 19:00 VOR der Lotte-Branz-Str. 2
  • Thursday:      17:00 – 19:00 VOR der Funkkaserne (Frankfurter Ring 200)

In cooperation with “SOLWODI – Solidarity with women in need” we offer special advice for women in the asylum procedure on Tuesdays. Since January 2015, there is also a cooperation with the women’s organization JADWIGA. They currently offer a women’s café on Lotte Branz Street, McGraw Kaserne and Funkkaserne. You can inform yourself about the respective consultation hours on site.



You can reach us by phone at 0176/67 60 63 78 or 0176/29 89 89 02. Advance booking is an advantage so that we have the appropriate interpreters on site. You can also send us an email to: